TERMS AND CONDITIONS

           

1. Acceptance of Terms

The Hobo Society (also referred to as hobosociety.com, both trading names of Winpine Inc Limited) is an online webstore and service for the retail of exclusive designer furnishings, handicraft, fashion and accessories. By using the hobosociety.com website you are agreeing to the following Terms & Conditions contained within this notice. You agree that at any time The Hobo Society and any associated entities may change the service. You further agree that The Hobo Society shall not be liable to you or any third party for any amendment, suspension, or discontinuation of the service or interruption in access to the hobosociety.com website.

2. Acceptable Use

You must not misuse our website by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via detrimental technological material. By breeching this provision, you would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

The Hobo Society will not be liable in any way for any loss or damage of any kind resulting from the use of any content transmitted via the services in the form of technologically harmful material that may infect your computer equipment due to your use of our website, and you agree to bear all risks associated with the use of any content, including any reliance on the accuracy or completeness of such content.

3. Disclaimers & Limitation of Liability

Use of the hobosociety.com website, and its services, or any affiliated entities is at your own risk. To the extent permitted by law, hobosociety.com and any of its affiliated entities will not be liable for any indirect or consequential loss or damage whatsoever arising out of or in connection with the use of the website/services. Any information from the website/services is accessed and downloaded at your own risk and you will be solely responsible for any damages to your computer system or loss or corruption of data that results.

4. Copyright Statement

This website is owned and operated by hobosociety.com. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted. All worldwide rights are reserved. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Discover-Deliver.com. Please be aware that each of various trademarks, product names etc. represented on our website is the property of their individual owner-companies.

5. Governing Law

These Terms & Conditions shall be governed by and construed on accordance with the Law of Hong Kong and you hereby submit to the exclusive jurisdiction of the Hong Kong courts.

The Hobo Society and hobosociety.com are trading names owned and operated by Winepine Inc Limited, a limited liability partnership incorporated in Hong Kong and registered under the number 1942518, registered office at Miramar Tower, 10F, 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong

 

Terms Of Purchase

1. Product Information

We guarantee that all products available for purchase on hobosocietycom are genuine productions of the manufacturers from which they are advertised.

All products available for purchase from hobosociety.com are described on the specific product page on the website as accurately as possible via photography and informational points. 

We make every effort to ensure colours appear as realistic as possible. However, due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction. Please be aware that the actual colour you see on the screen may differ to those of your ordered products. If you are uncertain, please request a swatch.

Every care is taken to ensure descriptions and measurements are accurate, however slight variations may occur. Packaging may also vary from that shown.

For all product(s) made from natural materials, such as leather or wood, it is not possible to guarantee product(s) will have exactly the same colour, shade and pattern or finish as product(s) viewed on the website due to the inherent nature of such products.

For glass product(s), any imperfection is to be considered as a distinguishing feature of craftsman work, which makes each piece unique. Glass undergoes a thermal treatment that may cause some very slight imperfections.

Please note that some products may require assembly. For more information, please email info@hobosociety.com

2. Payment & Security

All orders on The Hobo Society are to be paid directly using a debit or credit card through Paypal, one of the largest merchant acquirers in the world. Your debit or credit card will be charged for the whole amount of the purchase on the commencement of the order.

Rest assured that the security of your personal data is our highest priority. All credit card payments are processed through Paypal which utilises a 128-bit SSL security system. The hobosociety.com website has a certificate issued by RAPID SSL guaranteeing that your transactions are secure.

The padlock icon on the edge of your browser window indicates areas of the site that are secure. Click the padlock for more details.

We do not store credit or debit card details after an order has been processed. This information will be destroyed once the transaction is completed.

3. Shipment & Delivery

Product prices listed online do not include cost of delivery or VAT/GST duties (if applicable). Delivery prices vary depending on order's size and delivery location. Cost of delivery is presented to you before you agree to purchase. Taxes and duties are applicable according to the vendor's and customer's locations. If you order from within your own customs zone or country, import duties are not applicable. You may, however, have to pay  for the VAT or local sales taxes if and where applicable. All costs -including possible taxes and duties when necessary- willl be presented to you  by the shipping agent at the delivery or some time after.

Delivery lead time varies depending on the product. Product(s) may be in stock, back ordered, or made to order. You are informed of the Estimated Lead Time for each product on the hobosociety.com website. The Hobo Society does not hold responsibility for products that are delayed during their manufacture. Purchasers are asked to understand that many of the pieces sold on the hobosociety.com website are made to order and delays may occur.

Before ordering from us, it is your responsibility to determine your full ability to receive the products, including ensuring that the product(s) ordered can pass freely through any passageways/doorways/stairways into the desired room of placement. We do not accept responsibility for any complications during delivery due to structural layout. We also do not accept responsibility for missed deliveries, or complications arising from an incorrect delivery address, or phone number. All additional charges for these delivery complications, or for rescheduling delivery will be added to your order and charged to you.

The Hobo Society reserves the right to use the carrier/freight forwarder it deems most appropriate for delivery.

4. Bespoke Products

Many products for sale on the Discover-Deliver.com website are bespoke and made-to-order. Bespoke products are clearly identified on the hobosociety.com website, but should you be uncertain you are requested to contact Customer Services by email info@hobosociety.com quoting the product in which you are interested. Bespoke Products include pieces where it is necessary to select a specific finish or upholstery.

Bespoke Products and made to order products cannot be returned. The order is final and cannot be refunded or exchanged. Should you wish to alter an aspect of the finish, we may be able to do this if that part of the product has not been entered into production. If it has already been entered into production then you order cannot be changed. 

5. Returns & Cancellation Policy

Customers are requested to inspect their product(s) immediately on delivery. The return or replacement of product(s) that are found damaged or defected upon arrival will be the responsibility of The Hobo Society if reported within a 24 hour period from the time the product(s) are received. These reports should be sent to info@hobosociety.com  with images and other relevant information that may act as proof of damage.

With the exception of defects, all sales of Bespoke Products and Made to Order Products are final and no return will be accepted.

For product(s) that are not bespoke and belong to a category of goods where there is a continuous flow of production of standardized units, then returns will be accepted within seven working days from the time of delivery. The product must then be returned within its original packaging with the labels attached and no obvious sign of use. Product(s) which fall into this category and which are returnable are clearly identified on the relevant product page. Voluntary returns will only be accepted where the product(s) is in perfect condition and shows no obvious signs of use.

The cost of handling all damaged returns will be borne by The Hobo Society. This includes managing the collection of the defect product(s) as well as supply of replacement product(s). Voluntary returns are entirely the responsibility of the purchaser. Refunds pertaining to voluntary returns will only cover the value of the product(s). Shipping & Insurance and potential duties and taxes will not be refunded. You are asked to contact The Hobo Society team at info@hobosociety.com for directions regarding your return.

Refunds will be credited against the original method of payment.

All international refunds will be refunded for the equivalent amount taken in Euros on the original order. Due to fluctuations in the currency exchange rate this may result in a difference between the refunded amount and the original price.